When I opened the letter from a communications company with which we’d just concluded service; not out of dissatisfaction, but rather, duplicate services meant we no longer needed theirs, I was shocked to see the company claim it tried to contact us several times (they hadn’t tried once), falsely stating we were in arrears (we weren’t; we paid every bill punctually, usually in advance, confirming all as we closed our decades’ old account). Everything was sorted in conversation with […]
Artificial Intelligence | Belleville Intelligencer