For decades, researchers and managerial practitioners have detailed the benefits of human-centric management approaches. Our findings caution that without proper consideration, the use of generative AI tools may risk an unintended return to a more mechanistic and control-based management style. That’s a problem, since research has established that the old command-and-control style of management doesn’t breed employee engagement or trust.
In our study, we employed an experimental design […]
GenAI Tools and Decision-Making: Beware a New Control Trap
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