Seven in ten consumers are familiar with the use of artificial intelligence at the retail locations where they shop and more than half have a positive impression of the technology.
Shoppers are looking for wider deployment of AI supported services like in-aisle promotions, product information, no-stop checkout and in-store digital assistants. On the retailer side, three-quarters of companies say AI has had a positive impact on their store operations, both at improving efficiency and keeping […]
SPAR AI in Retail Survey reveals strong business cases for use of artificial intelligence tools at stores
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